What is a Patient-Centered Medical Home?
Oak Orchard Health's certification as a Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA) means that our patients and their families can rely on Oak Orchard to provide comprehensive, patient-centered, coordinated care. More and more providers look to implement a patient-centered care delivery model. Oak Orchard has been delivering health care this way since 1973.
Comprehensive, patient-centered, coordinated care sounds great doesn't it? But what does it all really mean?
WHAT YOU CAN EXPECT WHEN YOU ARE A PATIENT AT OAK ORCHARD HEALTH
Oak Orchard Health can meet the large majority of each of our patients' care needs. Providing comprehensive care requires a team of providers including physicians, advanced practice nurses, physician assistants, nurses, nutritionists, educators, and care coordinators. At Oak Orchard Health, the goal of our Care Teams is to provide each patient with the best care uniquely suited to each patients' unique needs.
AT OAK ORCHARD, OUR CARE IS...
At Oak Orchard, we promote wellness and prevention by encouraging and supporting our patients to be active participants in their health with their Care Team of doctors, nurse practitioners or physician assistants, and clinical staff. We strive to build relationships with our patients, understanding and respecting each patient’s unique needs, culture, values, and preferences.
Our patients' Care Team coordinates care across the broader health care system, including specialty care, hospitals, home health care, and community services and supports.
Oak Orchard delivers accessible care services with enhanced office hours - we offer evening and weekend hours - and around-the-clock patient access to a member of his or her Care Team.
Quality and Safety Focused
We are committed to quality and quality improvement by our ongoing engagement in activities such as using evidence-based medicine and clinical decision-support tools to guide shared decision making with patients and families, engaging in performance measurement and improvement, measuring and responding to patient experiences and patient satisfaction, and practicing population health management.