Women, Infants, and Children (WIC) Program
For Genesee , Orleans and Western Monroe County WIC services, Oak Orchard Health offers these locations
Albion 301 West Ave, Albion, NY 14411 (across from Save-a-Lot) TEL: 585-589-4139 FAX: 585-589-9656
Batavia 314 Ellicott St, Ste 3, Batavia, NY 14020 (in the Big Pauly’s Pizza plaza) TEL: 585-344-2203FAX: 585-344-3947
Brockport 280 West Ave, Brockport, NY 14420, (the front building with the Optical Department)TEL: 585-637-8809FAX: 585-637-4262
2nd and 4th Wednesdays of each month @ St. Peter Evangelical Lutheran Church, 1355 West Ave, Medina, NY 14103
Le Roy WIC 3rd Wednesday of each month @ Le Roy American Legion, 53 W Main St, Le Roy, NY 14482
Corfu 1st Wednesday of March, June, September, and December @ First United Presbyterian Church, 63 Alleghany Road, Corfu, 14036
Tonawanda Indian Reservation 1st Wednesday of January, April, July, and October @ Tonawanda Indian Reservation, 372 Bloomingdale Rd, Akron, NY, 14001
What to know when buying or using a breast pump. **Be sure to see if you are eligible for a free breast pump through WIC or your insurance company.
Growing Up Healthy Hotline
Call the Growing Up Healthy Hotline at 1-800-522-5006 or through TTY access at 1-800-655-1789 for information about WIC programs in other areas or about other health-related programs. Or click here to go to their website.
- Nutritious foods like fruits & vegetables, milk, eggs, cereal, whole grains, beans, peanut butter, and more!
- Nutrition education
- Breastfeeding support
- Referrals to other helpful programs
Who is Eligible?
To qualify, you must be:
- A pregnant, breastfeeding, or post-partum woman, or infant or child up to age 5
- A resident of New York
- Income eligible—receive Medicaid, SNAP (food stamp) benefits, or other public assistance, or meet these household income guidelines.
For help in applying for Medicaid, Child Health Plus, or insurance subsidies through the New York State of Health insurance exchange, call Oak Orchard Health’s Project Connects at 585-589-0872, x257. We are happy to help you determine if you qualify so please call! Or, you can use the WIC Prescreening Tool to find out if you may be eligible.
What to Expect at Your WIC Appointments
You will receive nutrition counseling focused on your needs and concerns. WIC staff promise to:
- Listen to your concerns and needs
- Provide help from experienced staff and peer counselors
- Share information based on science and experience, without influence from formula or other commercial companies
- Assist you in making the best decisions for you and your family
- Respect you and your decisions about feeding your children
- Help you breastfeed as long as you and your baby want to breastfeed
- Work with your community and hospital to promote and support breastfeeding and encourage healthy lifestyles
All information shared with WIC staff is confidential. We will ask you for:
- Documents that prove who you are, where you live, participation in assistance programs and the income of each member of your household who works. All documents will be returned.
- Your race and ethnicity. This information is for record keeping purposes only and does not affect your eligibility.
WIC staff will conduct a short health screening for all family members applying for WIC. This screening includes a finger stick blood test, height and weight, and a discussion of your health and nutrition concerns.
WIC staff will determine which food packages are right for you and your children. If you choose not to breastfeed, your infant will be provided one of the formulas on the New York State WIC Approved Formulas list. You may need to get a WIC Medical Documentation Form completed by your health care provider if you or your children have special nutritional needs.
You will receive:
- WIC food checks for each household member certified to use like checks at authorized WIC stores
- A WIC Acceptable Foods booklet, which lists all the foods and specific package sizes that you can purchase
- A WIC ID Card, which lists the names of everyone in the household on WIC
- Referrals to appropriate programs and services
- Breastfeeding support
- WIC Participant Rights and Responsibilities
You will be able to authorize someone else to bring your children to WIC appointments or pick up your WIC food checks. It is important to choose someone you trust, such as a spouse or partner or grandparent.
Documents & Forms You May Need
The following can be provided at the WIC office as well.
- NYS WIC Acceptable Foods Card
- This is the list of foods approved for purchase at the grocery store.
- Participant Handbook
- This gives general information and guidelines for the program.
- Authorization Form, in English or Español
- Fill out this form and bring it to your WIC office if you would like to allow up to 2 other people to attend your WIC appointments or use your checks at the store
- Medical Referral Form for Infants & Children
- WIC requires infants and children to have their weight, length/height, and bloodwork done periodically. Your doctor can fill out this form to provide this information to WIC or you can choose to have it done at the WIC office.
- Medical Referral Form for Women
- Take this form with you to the doctor if you are pregnant and enrolling in WIC or if you will be having a baby, bring this form with you to the hospital.
- Medical Documentation Form
- This form is only needed for WIC participants who require a special formula for a medical reason.
- Rights & Responsibilities
- Every time you visit WIC and sign for your checks, we will ask you to read this statement.
- Verification of Certification (VOC) Request Form
- Use this form if you move and want to transfer from one WIC program to another.
- Voter registration
- Did you know that you can register to vote at WIC? You can turn in your completed form at your WIC appointment.
- The Making It Work Toolkit has great information for breastfeeding moms who are returning to work or school.
At WIC we know that breastfeeding is the normal way to feed babies, but it can be challenging at times. Please contact your WIC office or any of the following staff if you are on WIC or WIC-eligible and need help! Call or text:
- Maria Dentino, RD, CDN, CLC, Breastfeeding Coordinator, (585) 331-7600
- Cortney Bower, Breastfeeding Peer Counselor, Batavia WIC, (585) 698-3757
- Ashely Bresett, CLC, Breastfeeding Peer Counselor, Albion WIC, (585) 331-7494
- Carina Meyer, Breastfeeding Peer Counselor, Brockport WIC, (585) 331-7021
The WIC Breastfeeding Program offers (at no cost to WIC families):
- Prenatal individual and group education
- Help via call or text 24/7
- Lending library of breastfeeding books
- Printed learning material
- In-office support
- Hospital visitation help (when schedules allow)
- Manual and electric breast pumps (ask your WIC nutritionist or peer counselor about these services)
- Baby weigh station (walk in to have your baby or child weighed anytime the office is open)
Also, check out BreastfeedingPartners.org for lots of helpful breastfeeding information!
USDA Nondiscrimination Statement
The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual's income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at: http://www.ascr.usda.gov/complaint_filing_cust.html or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at firstname.lastname@example.org.
Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish).
USDA is an equal opportunity provider and employer.
New York State Nondiscrimination Statement
New York State prohibits discrimination based on creed, marital status and sexual orientation.
Persons who believe they have been discriminated against based on the New York State Human Rights Law should call the Growing Up Healthy Hotline at 1-800-522-5006, or write to the WIC Program Director, NYSDOH, Riverview Center, 6th Floor West, Room 650, 150 Broadway, Albany NY 12204.