Women, Infants, and Children (WIC) Program
Food Package Benefits
Breastfeeding Promotion and Support
Referrals to other Health and Social Services
Healthy Lifestyle Promotion and Support
Who is Eligible?
To qualify, you must be:
A pregnant, breastfeeding, or post-partum woman, or infant or child up to age 5
A resident of New York
Income eligible—receive Medicaid, SNAP (food stamp) benefits, or other public assistance, or meet these household income guidelines.
For help in applying for Medicaid, Child Health Plus, or insurance subsidies through the New York State of Health insurance exchange, call Oak Orchard Health’s Project Connects at 585-589-0872, x257. We are happy to help you determine if you qualify so please call! Or, you can use the WIC Prescreening Tool to find out if you may be eligible.
What to Expect at Your WIC Appointments
You will receive nutrition counseling focused on your needs and concerns. WIC staff promise to:
Listen to your concerns and needs
Provide help from experienced staff and peer counselors
Share information based on science and experience, without influence from formula or other commercial companies
Assist you in making the best decisions for you and your family
Respect you and your decisions about feeding your children
Help you breastfeed as long as you and your baby want to breastfeed
Work with your community and hospital to promote and support breastfeeding and encourage healthy lifestyles
All information shared with WIC staff is confidential. We will ask you for:
Documents that prove who you are, where you live, participation in assistance programs and the income of each member of your household who works. All documents will be returned.
Your race and ethnicity. This information is for record keeping purposes only and does not affect your eligibility.
WIC staff will conduct a short health screening for all family members applying for WIC. This screening includes a finger stick blood test, height and weight, and a discussion of your health and nutrition concerns.
WIC staff will determine which food packages are right for you and your children. If you choose not to breastfeed, your infant will be provided one of the formulas on the New York State WIC Approved Formulas list. You may need to get a WIC Medical Documentation Form completed by your health care provider if you or your children have special nutritional needs.
You will receive:
An e-WIC benefit card that you will use to buy WIC approved foods at WIC approved stores.
A WIC Acceptable food booklet, which lists all the WIC foods, brands and specific package sizes that you can buy.
Information about the WIC2GO mobile App which will help keep track of your family’s monthly benefits, appointment and much more.
Referrals to other helpful programs and services.
Breastfeeding support and services.
Information about health and nutrition.
WIC participants Right and Responsibilities.
You will be able to authorize someone else to bring your children to WIC appointments or pick up your WIC food checks. It is important to choose someone you trust, such as a spouse or partner or grandparent.
Documents & Forms You May Need
The following can be provided at the WIC office as well.
NYS WIC Acceptable Foods Card: This is the list of foods approved for purchase at the grocery store.
Participant Handbook: This gives general information and guidelines for the program.
Medical Referral Form for Women, Infants & Children: WIC requires infants and children to have their weight, length/height, and bloodwork done periodically. Your doctor can fill out this form to provide this information to WIC or you can choose to have it done at the WIC office. Take this form with you to the doctor if you are pregnant and enrolling in WIC or if you will be having a baby, bring this form with you to the hospital.
Medical Documentation Form: This form is only needed for WIC participants who require a special formula for a medical reason.
Rights & Responsibilities: Every time you visit WIC and sign for your checks, we will ask you to read this statement.
Voter registration: Did you know that you can register to vote at WIC? You can turn in your completed form at your WIC appointment.
The Making It Work Toolkit has great information for breastfeeding moms who are returning to work or school.
At WIC we know that breastfeeding is the normal way to feed babies, but it can be challenging at times. Please contact your WIC office or any of the following staff if you are on WIC or WIC-eligible and need help! Call or text:
The WIC Breastfeeding Program offers (at no cost to WIC families):
Prenatal individual and group education
Help via call or text 24/7
Lending library of breastfeeding books
Printed learning material
Hospital visitation help (when schedules allow)
Manual and electric breast pumps (ask your WIC nutritionist or peer counselor about these services)
Baby weigh station (walk in to have your baby or child weighed anytime the office is open)
What to know when buying or using a breast pump. **Be sure to see if you are eligible for a free breast pump through WIC or your insurance company.
Also, check out BreastfeedingPartners.org for lots of helpful breastfeeding information!
Growing Up Healthy Hotline
Call the Growing Up Healthy Hotline at 1-800-522-5006 or through TTY access at 1-800-655-1789 for information about WIC programs in other areas or about other health-related programs. Or click here to go to their website.
For Genesee, Orleans and Western Monroe County WIC services, Oak Orchard Health offers these locations:
301 West Ave
Albion, NY 14411
(across from Save-a-Lot)
One Mill St., Suite 100
Batavia, NY 14020
280 West Ave
Brockport, NY 14420
(the front building with the Optical Department)
Medina St. Peter Evangelical Lutheran Church
1355 West Ave
Medina, NY 14103
2nd and 4th Wednesdays of each month
Le Roy WIC
Calvary Baptist Church
8703 Lake Street Road
LeRoy, NY 14482
3rd Wednesday of each month
First United Presbyterian Church 63 Alleghany Road
1st Wednesday of March, June, September, and December
Tonawanda Indian Reservation Tonawanda Indian Reservation
372 Bloomingdale Rd
Akron, NY, 14001
1st Wednesday of January, April, July, and October
USDA Nondiscrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
1. Mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410;
2. Fax: (202) 690-7442; or
3. Email: firstname.lastname@example.org.
This institution is an equal opportunity provider.
For other complaints contact:
1. Mail: WIC Program Director NYSDOH, Riverview Center Room 650, 150 Broadway, Albany, NY 12204; or
2. Phone: The Growing up Healthy Hotline at 1-800-522-5006; or
3. Email: NYSWIC@health.ny.gov